Hermitage Hotel & Resort

Accommodation and facilities:
I am thai, i was with my daugther in hermitage korat, i m not very happy!!! with the room we got! We don t get the room we has book for! The room we got it s different from what we make booking order!!! And we had a bad night stay because r soo noisy by the guest next door drinking all night long and shouting!!!!

Reservation service:


Date: Mar 15, 2012
written by: Mrs sineenat paravel

Hermitage Hotel & Resort

Accommodation and facilities:
A huge White Elephant on the outskirts of town. Seems to be used more as a conference centre than a hotel. Staff do not understand English even though they say yes to every question! In frustration I said to the receptionist Do you think I am crazy ? She said yeeeeeeeeeesssss!!!! In fairness, it is not the staff s fault...there is just no management here at all. The dining staff were more interested in eating their own food than serving the customers, the menu was restricted pretty much to Thai food even though international cuisine was on the menu. The internet did not work properly, the lights in the passage way to bedrooms were not on, and the cost of getting into town was unnecessarily high. All in all, not a place for farangs!!

Reservation service:
This is the first time I have used this company and will be the last. They failed to advise the hotel of the booking!

Date: Aug 05, 2010
written by: Francis Denton-Powell